Rocky Mountain Offender Management Systems (RMOMS) is a leading provider of non-residential correctional services to Municipal, County, and State Governments throughout the United States. In 2018 RMOMS became part of the CoreCivic group of companies.
We are currently seeking Client Administrators who have a passion for providing the highest quality service to our clients.
* Please note gender specific requirements in the position title due to the nature of work. *
Who We Are:
Operating since 2001, RMOMS has provided services in the form of supervision of parolees, and as a system of resource management for swelling probation populations needing direct supervision. RMOMS works with government agencies to provide jail population mitigation programs through the use of electronic monitoring, as well as case management supervision and day reporting programs. These programs are provided as sentencing alternatives, population management programs, or as pre-trial supervision programs.
What We Have:
More than just a job but the start of a successful career!
Supportive environment where employee growth is promoted.
If you are interested in starting a career in Criminal Justice or have a passion for helping transform lives through the services we offer of probation, parole and diversion programs for offenders, RMOMS has career opportunities for you. Our programs have been shown to reduce recidivism and have a positive influence on returning offenders to society.
What You Get To Do:
As the Client Administrator you will be responsible for managing a scheduled list of assigned probation, parole or diversion program clients in an office setting. The Client Administrator enrolls new clients in our programs and sets up scheduled client appointments to conduct alcohol and drug testing.
* Deliver superior customer service to our clients
* Welcome clients, create new client files, and assist in compliance monitoring
* Administer alcohol and drug testing (urinalysis, breathalyzer, oral swab, hair follicle) and data collection from home monitoring devices
* Post fees and collect payment from clients
* Ensure client files are updated to reflect their progress in their program
High School diploma, GED certification or equivalent is required. Previous customer service experience is preferred. Must possess excellent communication skills, strong attention to detail and a high level of organizational skills. Basic level of computer skills required.
Minimumage requirement: Must be at least 18 years of age.
CoreCivic is a Drug Free Workplace & EOE M/F/Vets/Disabled.