PostNet- Customer Service Representative (Aurora)

 PostNet in Aurora, CO is looking for an individual to join our team as a part-time customer service representative. This is a 10-15 hours/week part-time position that includes the following responsibilities:

- Assist customers with shipping and packaging services, printing estimates/orders, and other services offered
- Assist customers with their product and service needs in person, by email and phone
- Process customer sales through the point-of-sale system
- Open and close the store, cash register and center systems
- Interact with UPS, FedEx, DHL and USPS couriers, other vendors and all store staff
- Sort and deposit mail in private mailboxes

Qualifications include:
- Previous customer service or sales experience in a retail environment recommended but not required
- Exceptional customer service skills
- Assist in handling customer complaints and problems in a professional manner
- Multitasking – must have the ability to simultaneously process multiple tasks
- Effective verbal and written communication skills
- Strong attention to detail
- Consistent time management and organizational skills
- Valid driver's license required

Physical and Safety requirements:
- Must be able to stand behind a sales counter for extended periods of time
- Must be able to lift at least 50 pounds
- Must be able to communicate clearly with customers by email, by phone and in person
- Must perform all duties in a safe and efficient manner

The individual must be flexible with scheduling and willing to work weekdays as well as Saturdays. Individual must also be willing to work mornings as well as evenings depending on availability. Work days range from 2-4 shifts per week. This job would be great for students looking to pick up hours for the summer as well as continuing during the school year after classes for afternoon hours. Raises and promotions are available and based on employee performance. Anyone is welcome to apply.

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