Client Support Specialists are responsible for any & all Paperwork and/or follow-up correspondence necessary between DOCPrep Services, our clients, and a client's Loan Servicer.
Specialists are taught, at length, all thecriteria of each loan plan and how to complete all forms of government application for loan consolidation and Income-Driven Repayment Plans.
Our company hours are from 8:30am-6pm EST, Monday- Friday.
As it currently stands, our company is growing from a staff of under 20 members to at an estimated 50 total members. With that being said, we are a young start up company who is assisting student loan borrowers. As the industry grows and as our company grows, new management opportunities for qualified individuals have become available.