Freddy's Frozen Custard has two different areas for Team Members to work in, each providing an important service to our guest. The Hot Line Team Members work to ensure the proper preparation, assembly and delivery of food items. Our Cold Line Team Members are responsible for greeting guests, taking orders and the construction of custard items, while maintaining cleanliness of the dining room and performing to the Freddy's level of hospitality.
Major Duties & Responsibilities
•Must be punctual and dependable
•Works well with others and are able to function as a part of a team
•Follows directions and is attentive
•Takes initiative and shows pride in their performance
•Ensures proper handling of food and products
•Follows all proper washing, sanitation and safety procedures
•Thoroughly and expediently set-up hot line for operation•Properly assemble and fire-up equipment
•Preparation/stocking of all product
•Welcome guests with enthusiasm, correctly take their order
•Efficiently facilitates Drive-Thru business
•Build all custard items
•Follow proper washing, sanitation, and safety procedures
•Knowledgeable of all ingredients and storing procedures
•Disassembly and cleaning of equipment, dishes, utensils, and kitchen stations
•Checks on guests, seeks feedback and keeps dining room clean
•Always treats guests with the highest level of respect
•Always communicates with guests in an energetic, friendly and cheerful manner
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