City of Lakewood's Statement of Excellence
The City of Lakewood is dedicated to upholding City values to include: Performance Excellence, Leadership, Respect and Collaboration. Best fit candidateswill demonstrate innovation, customer service, dedication, passion and engagement. All people, citizens and employees, will be treated with respect, relevance, and importance.
Serves as one of the Technicians in support of the teams of the Property Crimes Section. This position answers and screens incoming calls and provides options to callers. Once crime and jurisdiction are determined, reports are taken by interviewing reporting parties, making follow up phone calls and corresponding with involved entities. Information is forwarded to the assigned detective. Assistance on cases is offered to detectives when necessary. Works closely with other Investigative Technicians, the Pawn Technician, and the Pawn Detail computer analyst.
Major Tasks, Duties, and Responsibilities:
ESSENTIAL FUNCTIONS Conducts computer work to include query and entry on the CCIC Pawn Data System, criminal histories, warrants, DMV query and request for photographs, and send teletypes to other jurisdictions in state and out of state requesting information.
Uses on-line investigative resources as well as open source investigative resources to support investigations.
Composes initial reports, supplemental reports, governor's warrants, letters, forms and memos.
Conducts follow-up investigation directly related to the preliminary investigation, i.e., contact credit card companies and businesses to obtain information and/or original documents.
Obtains case numbers for cases.
Contacts other law enforcement agencies to collaborate or provide information.
Participate in the execution of search warrants, photographing and documenting evidence collection on scene.
Documents physical and verbal evidence.
Books evidence and non-evidence into property/evidence section.
Photocopies all documents booked in as evidence.
Maintains ongoing communication with the detective investigating the case prepared by the technician.
Promptly prepares and types offense, supplemental, and auxiliary reports, as well as property reports.
Responds to walk-in citizens who request to file a report or need to have questions answered, as they relate to the Technician's assignment.
Screens calls to determine if a crime has occurred or whether the situation is civil or criminal.
Takes initial report by interviewing victims, witnesses, or suspects, by obtaining the facts concerning the case.
Compiles and submits completed criminal case packages for follow up by detectives.
Compiles evidence notebooks for large cases in preparation for trial.
Testifies in court.
Maintains confidentiality of cases, including Grand Jury cases.
Transcribes verbatim interviews regarding cases, officer involved shootings, internal affairs reports when needed.
Performs other duties as assigned.
Must be able to interact with others in a positive manner.
Requires regular and prompt attendance.
Compiles photo line-ups for witnesses.
Researches and compiles investigative package for detectives.
Review video for evidentiary value, and create still images for case file.
Maintain and develop positive contacts with other jurisdictions, retail establishments (primarily loss prevention personnel) and banks to facilitate transfer of information during investigations.
Receives general supervision from the Property Crimes Investigation Sergeant to which they are assigned.
High school diploma or equivalent.
One year of office experience which involves using interviewing skills in some capacity.
Valid driver's license and good driving record.
The ability to become NCIC/CCIC certified.
KSA's and Physical/Mental Reqs:
Other Knowledge, Skills and Abilities
Knowledge of police procedures and criminal law.
Good judgement and decision-making ability.
Excellent interpersonal and interviewing skills.
Aptitude for detail and organizational skills.
Must have knowledge and be familiar with computers.
Must be able to successfully complete polygraph exam, oral board interview, background investigation and hair follicle drug test.
Must be able to work independently as well as with a team.
Ability to work with a diverse group of people.
Ability to maintain a high level of integrity and confidentiality.
Good written skills.
Ability to project credibility in giving testimony in court.
A background in law enforcement is a preferred qualification.
Keyboarding skills at least 50 wpm is preferred.
Bi-lingual (Spanish-speaking) is a desired qualification.
Due to the nature of the work, an employee in this position may be considered essential. Essential personnel are determined by the chain of command, the type of emergency and the human resources needed.
PHYSICAL AND MENTAL REQUIREMENTS
Lifting and Carrying
The ability to lift/move objects such as files and boxes weighing up to 30 pounds from one location to another.
Work is performed in an office environment, with some moving about within the Police Department and other outlying City locations. Extended periods of sitting, as well as reaching, stretching, bending, and stooping. Position requires the ability to input large amounts of data using repetitive motion on a consistent daily basis.
Hearing sufficient to converse over the telephone and in person, to hear audible signals from computer and office equipment and surrounding environment.
Employee uses vision to enter data into computer, read handwriting and various reports and documents.
Employee uses basic adding, subtraction, multiplication and division to figure data for cases and maintain statistics relative to pawn shops.
Must have the ability to remember and use policies, procedures and regulations pertinent to the position and to remember and follow instructions given by supervisor.
Must be able to read, interpret and comprehend various documents and be able to speak the English language in order to communicate with citizens, co-workers, pawn shop business personnel and others.
Must have the ability to apply common sense, understanding and good judgment in making decisions relevant to the position and manage multiple tasks.
Work involves extensive telephone contact, as well as in-person contact with business
owners/workers, citizens, and co-workers.
Work involves large caseloads, frequent contact with irate or upset crime victims, witnesses, or suspects, the level of responsibility, and the consequence for error.
Work is performed largely in an office environment with occasional visits to businesses in the Lakewood area.
NCIC/CCIC computer terminal
Microsoft Windows and Word
Police report writing program