AceInfo is currently seeking a ITIL Business Process Engineer to support our federal project, in Quantico, VA
Ace Info Solutions provides IT support services to over
900 civilian employees and contractors at 70+ locations across the United States for a DoD customer. Under the Office of the Chief Information Officer we enable users to execute the mission of the agency by providing communications, networking, system support, and cyber security.
This position reports to the Program Manager and works directly with the government civilian and contractor work force. The ITIL Business Process Engineer is responsible for the development of process documentation in accordance with ITIL best practices with ITIL Service Transition the primary area. Under general direction, writes and maintains process documentation taking a holistic approach for the CIO’s organization. This individual is considered a SME in process engineering for Change Management, Configuration Management, and Asset Management.