The Denver Crime Laboratory is seeking a Management Analyst II.

This position performs intermediate professional level analytical work researching and analyzing a variety of operational issues or problems related to major crimes

and prepares recommendations for implementation of new or revised policies, procedures, and process changes/improvements.

About the Crime Lab

The Denver Crime Laboratory actively works to aid the Criminal Investigations Division in solving crime. The bureau employs a variety of highly trained personnel and police officers to assist in the investigation of criminal acts and make Denver a safer place to live.

Job Responsibilities
Conducts research and analysis on specific operational and/or administrative issues and confers with manager(s), supervisor(s), and/or operating personnel on scope of work, purpose, time frames, and resources requirements.

Researches, collects, and compiles information from various sources including trends, related laws, policies, procedures, methods, and/or practices, analyzes collected data, and explores possible alternatives/solutions and the feasibility of recommended changes.

Develops recommendations for new, revised, and/or improved Forensic processes, policies, procedures, practices, methods, and/or other tools to implement changes/improvements and evaluates the effectiveness of proposed changes/recommendations.

Plans and assists in the installation of new methods, policies, processes, and/or procedures, provides instruction and technical assistance to operating personnel, and performs follow up to ensure defined outcomes are achieved.

Works with Forensics and Evidence Division Director and Staff to plan and make recommendations for annual budget, grant applications and other funding sources.

Cultivates, fosters, and maintains positive working relationships with managers, supervisors, employees, and other stakeholders to gain their cooperation and support.

Provides support to Forensics and Evidence Division Management and Forensic Science Technical Leads by developing operational statistics and completing data analysis. Using these operational statistics prepares written reports that summarize research analyses and includes recommendations for improvement and development of strategies.

Works with the Forensic Quality Assurance Specialist to support the ISO 17025 management and technical requirements for accreditation with primary focus on how the quality standards impact process management and workflow.

By position, develops and documents functional specifications detailing user needs to be utilized by system technical design staff in automating business processes.

Performs other related duties as assigned.

Any one position may not include all of the duties listed. However, the allocation of positions will be determined by the amount of time spent in performing the essential duties listed above.

Qualifications

Education Requirement:
Baccalaureate Degree in Business Administration, Public Administration, Management, or a related field.

Experience Requirement:
Two years of professional administrative and analytical experience which must have included analyzing management problems and recommending solutions.

Education & Experience Equivalency:
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.

COMPETENCIES, KNOWLEDGE, SKILLS:
Teamwork – Encourages and facilitates cooperation, pride, trust, and group identity, fosters commitment and team spirit, and works with others to achieve goals.

Influencing/Negotiating – Persuades others to accept recommendations, cooperate, or change their behavior, works with others toward an agreement, and negotiates to find mutually acceptable solutions.

Reading – Understands and interprets written material including technical material, rules, regulations, instructions, reports, charts, graphs, or tables and applies what is learned from written material to specific situations.

Writing – Recognizes or uses correct English grammar, punctuation, and spelling, communicates information in a succinct and organized manner, and produces written information including technical material that is appropriate for the intended audience.

Planning and Evaluating – Organizes work, sets priorities, and determines resource requirements, determines short or longterm goals and strategies to achieve them, coordinates with other organizations or parts of the organization to accomplish goals, and monitors progress and evaluates outcomes.

Conflict Management – Manages and resolves conflicts, grievance, confrontations, or disagreements in a constructive manner to minimize negative personal impact.

Problem Solving – Identifies problems, determines accuracy and relevance of information, uses sound judgment to generate and evaluate alternatives, and makes recommendations.

Customer Service – Works with customers to assess needs, provide assistance, resolves problems, and
satisfy expectations, knows products and services, and is committed to providing quality products and services.

Technical Competence – Uses knowledge that is acquired through formal training and extensive onthejob experience to perform one's job, works with, understands, and evaluates technical information related to the job, and advises others on technical issues.

Diversity – Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce.

Integrity/Honesty – Contributes to maintaining the integrity of the organization, displays high standards of ethical conduct, understands the impact of violating these standards on an organization, self, and others, and is trustworthy.

External Awareness – Identifies and understands economic, political, and social trends that affect the organization.

Organizational Awareness – Knows the organization's mission and function and how its social, political, and technological systems work and operates effectively with them including the program, policies, procedures, rules and regulation of the organization.

Oral Communication – Expresses ideas and facts to individuals or groups effectively, makes clear and convincing oral presentations, listens to others, and facilitates an open exchange of ideas.

Flexibility – Is open to change and new information, adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles, and effectively deals with pressure and ambiguity.

SelfManagement – Sets welldefined and realistic personal goals, displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner, works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior.

Reasoning – Identifies rules, principles, or relationships that explain facts, data, or other information, analyzes information, and makes correct inferences or draws accurate conclusions.

Arithmetic/Mathematical Reasoning – Performs computations such as addition, subtraction, multiplication, and division correctly, solving practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.

Interpersonal Skills – Shows understanding, courtesy, tact, empathy, and concern, develops and maintains relationships, may deal with people who are difficult, hostile, and/or distressed, relates well to people from varied backgrounds and situations, and is sensitive to individual differences.

Attention to Detail – Is thorough when performing work and conscientious about attending to detail.

Decision Making – Makes sound, wellinformed, and objective decisions, perceives the impact and implications of decisions, commits to action even in uncertain situations to accomplish goals, and causes change.

Information Management – Identifies a need for and knows where and how to gather information and organizes and maintains information or information management systems.

Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.

Additional Information

Please note:
Location: Denver Sheriff Department 5440 Roslyn Street Denver, Colorado 8021, but will be required to report downtown Denver on an as needed basis.

We offer a very competitive benefits package including:
Medical, Dental & Vision Plans (multiple programs)
Paid Time Off (combined vacation/sick leave)
Paid Holidays
Retirement (Pension Plan & 457 Deferred Comp Plan)
Flex Spending Accounts
RTD EcoPass Discounts
Parking Flex Cash
Life Insurance; Short-term and Long-term Disability Insurance
Domestic Partner Programs
Wellness Center & Classes (Webb Building location)
Education & Training Classes (Webb Building location)