Knowledge of loss prevention, theft and search procedures. Knowledge of laws and City ordinances pertaining to theft, disturbances, assault and vandalism. Knowledge of security equipment and dispatch center. Skill in de-escalation and positive communication. Ability to exercise quick and mature judgment in dealing with potentially disruptive, physically dangerous or abusive customers and emergencies. Ability to complete concise and grammatically correct reports. Ability to work with a diverse group of people in a fast-paced work environment. Ability to use basic workplace technology including email, internet and automated software. Ability to pass a physical examination and a background check after the offer to hire has been made. Ability to obtain a Merchant Business Guard License issued by City/County of Denver.
One-year civilian or military experience in security, safety, loss prevention or law enforcement (related academic training, public relations skills or customer service experience may be considered as a substitute for direct security requirement).
A high school diploma or equivalency.
Excellent customer service skills.
First Aid, CPR and AED training (preferred, not required).
Other Things You Should Know
Although the full salary range for this position is provided, starting salary is typically at or near the range minimum.
The schedule will be determined by the needs of the department could include day, evening, overnight and weekend hours.