ESSENTIAL DUTIES AND RESPONSIBILITIES :
Greet patients and visitors
Obtain demographic and insurance information. Obtain copy of patient’s insurance cards and current driver's license for file. Update demographic and insurance information as needed in the system.
Register all new patients into the system. Prepare and organize new patient charts. Notify nursing staff of patient arrivals, placing charts in appointment order. Assist in preparing charts for next days appointments and print schedules as needed.
Collect co-pays, deductible and other out of pocket amounts at time of visit. Issue receipts if necessary.
Support the document control function by attaching documents into the electronic medical record.
Cover for operator and scheduler as requested by manager
Distribute condolence cards to patient’s families as requested.
Maintain lobby area in a neat and orderly manner.
Identify no shows and forwards for patient notification.
Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.
Follow policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
High school diploma or equivalent required.
Minimum two years office experience, preferably in a medical setting.
All candidates are required to pass a drug screening and background check prior to hire.
The US Oncology network is an equal opportunity employer