Job Title: Concierge Specialist
______________________________________________________________________________
Position Summary

Are you a customer service rock star looking for more than your typical salon/spa job? Are you ready to be a part of something entirely

new and unique in the salon & spa industry with unlimited growth opportunity?

General Duties and Responsibilities:
• Upbeat & Enthusiastic
• Friendly and Welcoming
• Excellent Sales Ability
• Upholding the Ella Bliss Standard of Customer Service (Ability to make every customer feel welcome and special)
• Promoting Membership Sales
• Greeting all Ella Bliss customers every time they walk through the door
• Following up with customers to ensure you they have the best experience while they are at Ella Bliss
• Scheduling all appointments/ Re-book Appointments
• Checking in all clients when they arrive
• Following up to see if Guest would like other beverages
• Checking Inventory
• Restocking Product
• Keeping the front Social Bar, Lounge, and other areas clean
• Assisting with Events & Parties
• Product Sales
• Spa Booker Super User- be able to train other new hires (Training will be provided on Spa booker)
• Daily Opening and Closing Activities
• Help promote and brain storm new store promotion ideas
• Customer Feedback
• Cash register
• Knowledge of Kevin Murphy, Image or Spa booker a plus but not required.
• Serving Beer & Wine

Pay & Benefits:
• $10 per hour
• $5-$10 per membership booked
• Paid Time Off
• Continued Education & Training
• Employee Appreciation
• Professional and safe work environment

*We are growing and opening more stores, we have opportunities for growth into lead, Assistant Manager and Manager positions.
*Part time or Full Time
*Must be 18 years of age to apply


Email your resume to: This email address is being protected from spambots. You need JavaScript enabled to view it.
Subject Line: Concierge
Please include references & available interview times
Be sure to check out our website as well!
www.ellablissbeautybar.com

Our Mission:
We create a blissful escape from the everyday. . .
because YOU matter!

Our Core Values:

Service to Guest: We find joy in surprising each guest with an individualized experience by anticipating their needs and providing 'the little extra things' that matter most.

Productivity: Good enough won't do. We achieve unrivaled results by planning carefully, working together as 'One Team' and by constantly raising expectations.

Financial Responsibility: We operate profitably in order to achieve our mission, live to our values and reward our team members for excellence.

Team Relationships: The foundation of our organization is based upon personal accountability and individual best efforts. We respect, support and encourage each other and have fun succeeding together.

Image: We will be known as a Unique, Essential and Affordable escape from the stresses of the everyday. We're not a Spa, not a Salon, WE'RE A WAY OF LIFE!

Growth & Innovation: We embrace innovation and change by never settling for the status quo. We lead the way by continuously improving ourselves and our services.