DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diversecustomers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.
This position is located in the Department of Labor, Wage and Hour Division, Denver, CO.
This position has promotion potential to GS-07. Promotion Potential: There is no obligation to provide future promotions to you if you are selected. Future promotions are dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and supervisory approval.
- This position is inside the bargaining unit.
Subject to occasional travel.
Must be at least 16 years of age.
Requires a probationary period.
Appointment to this position may require a background investigation.
Additional Duty Location Info: FEW vacancies - Denver, CO
Respond to verbal and written inquiries form employees, employers, attorneys, private accountants, and labor union officials from private industry and representative from Federal or local government agencies. Provide information about the laws enforced by the Wage and Hour Division and questions concerning court decisions. Receive incoming telephone calls from complainants and independently exercises judgment in determining whether the complaint appears to be valid and requires further action. In those instances where an investigation is not warranted, an attempt is made for conciliation. Evaluate complaints to determine if probable violations exist and if the conditions described come under the jurisdiction of the Wage and Hour Division. Recommend an investigation or conciliation action, as appropriate. Conduct records examinations and interviews to establish violations, drafts necessary documents, computes monetary amounts due and, if authorized, negotiates with the employer or their representative for compliance and payment of back wages. Accompanies and assists Investigators in conducting investigations primarily directed towards large firms where violations are considered to be complex in nature. Assist with various administrative assignments. Use the computer to perform assignments not limited to but including reports, outlines, graphics, case tracking, speeches, handbooks, memoranda and transmit/receive information involving National Office and District Offices via the Electronic Communication Network. QUALIFICATIONS AND EVALUATIONS
Qualifications Required: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal Service (GS-05). Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Specialized experience includes experience providing support to Compliance investigators; providing technical information regarding laws/regulations enforced by the agency to the public; and interpreting and applying laws and regulations.
SELECTIVE FACTORS: In addition to meeting the minimum qualification requirements, applicants must demonstrate possession of the following Selective Factors:
Typing Proficiency. Applicants must document their ability to type a minimum of 40 words per minute.
Education may not be substituted for the required specialized experience for this position.
Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements. How You Will Be Evaluated: If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.
Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.
Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.
Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:
Writing - Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Reading - Understands and interprets written material, including technical materials, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
Self-Management - Sets well-defined and realistic personal goals; monitors progress and is motivated to achieve; manages own time and deals with stress effectively.
Technology Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)
INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration. ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".
Click Application of Veterans Preference for Category Rating Jobs for more information.